Refund policy

Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. We will provide instructions for the return and cover the cost of return shipping for damaged or incorrect items.

30-Day Returns
We accept returns within 30 days of the delivery date. To be eligible, items must be in the same condition in which they were received, with all original packaging, certificates of authenticity (if included), and accessories. Proof of purchase or your order number is required.

Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or an incorrect item was sent.

Refunds
Once your return is received and inspected, we will notify you of the approval or denial of your refund. Approved refunds will be issued to your original payment method within 5–10 business days. Original shipping charges are non-refundable unless the return is due to our error.

How to Start a Return
To request a return, please contact us with your order number and reason for the return. We will provide return instructions.

Where to Return:

Returns Department

801 N Harold Ave, Melrose Park, IL 60164